We started H.I.P. Home Service & Drain in 2013 because Dade City homeowners deserved better than what they were getting. Overpriced service calls. Three-day waits for a leak that could not wait three hours. Technicians who quoted a replacement without ever showing you why.
Our answer was straightforward. Show up when we say we will. Explain the problem in plain English. Put the price in writing before touching anything. And when a repair makes more sense than a replacement, say so — even when the replacement is the bigger ticket.
We Live Here Too
We are not a franchise with a call center in another state. When you call 813-733-7188, you are talking to someone who knows the difference between a 1920s bungalow off Meridian Avenue with galvanized supply lines and a 2015 build in Watergrass with PEX and a tankless unit in the garage.
That local knowledge is not a marketing line. It is why we already know that Land O' Lakes homes from the 80s are full of polybutylene, that Lacoochee is mostly well and septic, and that anything near the courthouse square probably has cast iron drains that need a gentler approach than a jetter at full pressure.
What We Actually Promise
- Same-day service whenever the schedule allows, and 24/7 for real emergencies.
- A written price before we start, honored for 30 days.
- We beat any written quote from a licensed competitor.
- Licensed and insured in the State of Florida, with permits pulled where the job requires them.
- No hidden fees — no trip surcharge, no zone premium, no invented diagnostic line item.
- 100% satisfaction guarantee. If it isn't right after we leave, we come back.
Show, Don't Tell
The rule we care about most: nobody quotes underground work off a hunch. If we recommend a sewer repair, you will see the camera footage first. If we say your water heater is done, you will see the tank. If we find a slab leak, you will see where the equipment located it before any concrete comes up.
That habit costs us jobs occasionally, because sometimes the honest answer is that a $400 cleaning solves what someone else quoted five figures to replace. We are fine with that trade.
What We Do
Six core services across seven towns: emergency plumbing, general repairs, drain cleaning, water heaters, leak detection and sewer and main lines. Residential, rentals, and light commercial.
4.9 stars from 10+ Pasco County neighbors
Same-day service, free written estimates, and a real local plumber on the phone. That is the whole pitch.
CALL 813-733-7188About Our Dade City Plumbing Company
Yes. Every plumber we send is licensed by the State of Florida, carries full liability insurance and workers' compensation, and is background checked. We pull permits when a job requires one and our work meets current Florida Building Code and Pasco County requirements.
H.I.P. Home Service & Drain has served Dade City and Pasco County since 2013. This is our home market, not an outlying territory we drive to occasionally.
Not for standard estimates in our service area. In-person estimates are free and carry no obligation. After-hours emergency calls do carry a dispatch fee, and we tell you that number on the phone before we get in the truck.
Yes. Alongside homeowners we work with landlords, property managers and light commercial clients — small offices, food service floor drains and grease line maintenance. We can invoice per property and coordinate access with tenants.
We are local, we answer our own phone, and we show you the problem before we quote the fix. No commissioned sales pitch, no invented diagnostic add-ons, and a written price honored for 30 days.
Yes — a 100% satisfaction guarantee. If something is not right after we leave, we come back and make it right. That is the entire policy.
What People Say
Fantastic service. Came out the same day and fixed our shower leak fast. Fair price, friendly, and they did not try to sell us anything we did not need.
We had no hot water on a Saturday and they replaced the heater that afternoon. Great communication, no pressure, and the tech left the garage cleaner than he found it.
I had a slab leak that two other companies quoted me double for. These guys found it, fixed it in one visit, and charged what they said they would. I will not call anyone else.
Main line backed up on a Sunday night. He answered the phone himself, was here within the hour, and jetted the roots out. Showed me the camera footage too.